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Case studies
Agentic AI, RPA and Power Platform delivery for fintech, payments, e-commerce and SMEs. Each case study covers the problem, what I built, how it handles exceptions and what changed.
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Agentic sourcing and outreach for an e-commerce wholesaler
A Python pipeline, orchestrated by an agent, that finds products worth stocking, matches suppliers and drafts outreach, with a person approving each stage in Airtable.
Every outbound message approved by a person -
Digital account onboarding for JazzCash
UiPath automation for the Asaan Digital Account onboarding pipeline at one of Pakistan’s largest mobile wallets.
Onboarding team cut from 9 people to 5 -
Card reissue bot for a Mastercard re-carding programme
An unattended bot that validated records, updated core systems and logged every transaction.
40,000+ requests processed unattended -
Back-office automation for SMEs in Switzerland and Germany
Automation across ServiceNow, Oracle, MySQL, MongoDB and legacy portals, sized to SME budgets.
Finance, operations and IT workflows -
Agentic AI for 5G network root-cause analysis
MSc research: ML classification of live network states, with retrieval-augmented agents explaining the cause and suggesting a fix.
Three network states classified and explained
Have a process like one of these?
Tell me about it on a free 30-minute call. You’ll get an honest view on whether it’s worth automating.